LUNA FALLS

Returns Policy


RETURNS

Luna Falls unfortunately cannot offer our customers returns, For the following reasons:

  • Handmade to order (each order is handmade for each customer)

  • We cannot resell for hygiene reasons


It is important that you follow our Care Guidelines when maintaining your swimwear. We do not accept liability of any items that have been altered or damaged due to not caring for them as stipulated in these guidelines.

FAULTY GOODS

All of our swimwear is thoroughly checked for quality. In the rare event that you receive a faulty item, please emailsales@lunafalls.com as soon as possible with details of any fault and we will refund/replace the item as appropriate in the circumstances.